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NYK Europe: Wiki Keeps Global Shipping Firm on Course

How does wiki use grow inside a 35,000 person company with offices around the world (and at sea)?

To find out, I interviewed Alek Lotoczko for this feature article on The Content Wrangler: NYK Europe: Wiki Keeps International Shipping Firm on Course:

“We wanted something that was quick, lightweight, social, fun to use and easy to deploy, something that could function as an intranet out-of-the box and that could also be used for news dissemination.”

Read on to find out:

How to demonstrate the wiki’s potential, make the business case, and grow use in a grassroots effort.
How knowledge on the wiki is organized.
8 popular wiki uses at NYK.
6 ways the wiki has improved business processes at the company.

New York, photographed from elevated perches by Stewart Mader. About

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